At Convo Technology Pte. Ltd (the “Company”) we are committed to protect your privacy and handling of your data in a transparent manner. The Company understands the importance of maintaining the confidentiality and privacy of your personal data. The Company shall take measurable steps to protect the confidentiality, security, and integrity of your Information.
Collecting and Uses of Visitor Data
The Company will only use your personal data in accordance with General Data Protection Regulation (679/2016).
The Company will collect and hold personal data about you through the process of registering new user and in connection with new use subscription and/or account opening in our website platform.
By collecting certain personal data, the Company is able to monitor and improve the services which is offers to its existing and potential Clients.
Personal data collected includes but is not limited to: (i) Personal details such as name, address, telephone number and/or email address; (ii) Financial details such as estimated annual income and net worth, trading experience and investment knowledge (iii) demographic information such as birth date, education, occupation.
The Company may derive information from your use of this website and may store this information with your personal profile. This information may include site areas visited, pages viewed, frequency and duration of visits, types of transactions conducted, documents downloaded and other websites which may have referred you or to which you link.
Usage of Personal Information and record keeping
The purpose for processing your personal information is purely for our internal business and research purposes and record keeping purposes. Such processing is in our own legitimate interests and is required in order to comply with our legal obligations. This may include any communications that we have with you in relation to the services we provide to you and our relationship with you. We will also keep records to ensure you comply with your obligations under any contract you have entered into with us.
The Company requires from organizations outside the Company who handle or obtain personal information to acknowledge the confidentiality of this information, undertake to respect any individual’s right to privacy and comply with all the relevant data protection laws and this privacy notice.
We may use your personal information to send you marketing communications by electronic means (email, phone, social media) or other agreed forms which produce similar effect to ensure that you are always kept up to date with our latest products and services. Where we send you marketing communications, we will either do so as it is in our legitimate interest or with your consent.
If you do not want us to use your data in this way please tick the relevant boxes when we collect your marketing preferences. You may change your preferences at any time by contacting our designated customer support. An opt out election must be made for each separate account you hold with us.
You are not under any obligations to provide any of the personal data requested by the Company. In the absence of this information, however, the Company may not be able to open an account for you where the information is requested in on an application form, or to provide you with any other services, information or assistance you have sought.
In pursuant to the data protection law referred to herein, you have (subject to certain exceptions) the right to request any personal data the Company holds about you and to inform the Company of any perceived inaccuracy.
You may inform the Company at any time that your personal details have changed or that you wish the Company to delete personal data we hold about you by emailing us. The Company will amend and delete your personal data as where necessary pursuant to given instruction except to the extent that we are required to hold your personal data for regulatory or legal purposes, to provide you with the services you have requested or to maintain adequate business records
The use of your personal information requires your consent, such consent will be provided in accordance with the Client Agreement that it is provided to you during the account opening procedure and is also available on the Company’s website(s).
The Company shall rely on the provided consent as its legal basis for processing your personal data. You have the right at any time to withdraw that consent by contacting our customer support department.
The Company adopts strong measures to protect the security of your Personal Data and to ensure it is not accessed by unauthorized persons. Access to Personal Data is restricted to employees and authorized service providers who need it to perform their work. You must not share or disclose your log in details with any third party.
The Company takes strong precautions to protect your personal data from loss, theft, copying, misuse, unauthorized access or disclosure, alteration, or destruction. Measures include encryption during data transmission, strong authentication mechanisms and separation of machines and data to provide secure areas
Language of communication between the Company and the Client shall be in English. All binding contractual documentation is available in English.
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